Thinking about KnotsI love untying knots. I find it relaxing. A tangled necklace, shoelace, messy chunk of rope, whatever. Something about the focus and…Dec 7, 20231Dec 7, 20231
The Myth of SimplicitySimplicity. As a concept, an idea, or an aesthetic, it connotes ease of use, elegance, efficiency, and flow. We like to think of ourselves…Dec 6, 2023Dec 6, 2023
What are we talking about when we talk about human-centered design?For a long time I’ve been wondering about how we use the word “human” and if maybe, to borrow from the wise and unwavering Inigo Montoya…Sep 16, 2022Sep 16, 2022
Anthropology, insights and the power of problem framing.In the economy of innovation consulting, insights are an important currency. Insights are how we package our understandings of human…Jun 22, 2021Jun 22, 2021
Storytelling and the Quest for Brand AuthenticityHuman beings are storytellers. We use stories to understand and explain what life means, and we use big stories, or myths, to teach…Jun 22, 2021Jun 22, 2021
Learning from Liminality: The Importance of Purpose During Organizational Change(Originally published in MISC Magazine, Purpose Issue 2018)Feb 15, 2021Feb 15, 2021